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Terms & Conditions

Terms & Conditions

By placing an order on this website you are agreeing to the Terms & Conditions below:

AVS reserves all rights. Consumer/installer/end user assumes all liability of the installation and use of the products purchased from AVS or its distributors. AVS will not be held responsible for parts that were not properly installed or used for other than their intended purpose, that may have caused bodily and/or property damage or death!!! All products listed in this catalog/website should be installed by a professional!!! Not responsible for any typographical errors or pricing errors. Because products are continually undergoing changes, we cannot promise that the item that you receive will look identical to the pictures in this catalog. Images are for representation only. All orders are shipped prepaid only. Sorry, no COD’s or terms. We accept visa, mastercard, american express and discover, or you may mail a money order or certified check. Prices and offers are subject to change without notice. All rights reserved. Please call if you have any questions prior to ordering regarding these policies. As always, thank you for your business and we look forward to serving you!

Gift cards: This offer is for retail purchases only! Obtaining this card constitutes acceptance of these terms. This card may not be exchanged for cash. AVS is not responible for lost or stolen cards. Gift card may only be used by original purchaser and is good towards merchandise only. Gift card is nontransferable. Card may not be used toward any shipping charges or tax. Card must be used in full or forfeit balance. This is not a credit or debit card and has no implied warranties. Void after 90 days from issued invoice date.Expiration date stamped below. No expiration if stamped "gift card" below. See website or call for full list of terms and conditions before purchase. May not be used for website orders. AVS reserves the right to cancel the gift card program at any time without notice.

RETURNS POLICY

All sheet metal products are foundations only, and may need to be modified for a proper fit. Take precautions as all sheet metal and steel parts may have razor sharp edges. No refunds or exchanges. All sales are final. Under no circumstance, will any product that has been modified or abused (e.G. Cut, painted, bent, cracked, sanded, etc.) be exchanged or credited. Test fit parts before modifying!

Under certain circumstances where AVS authorizes a product return, ALL SHIPPING CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER and a 30% restocking free will apply with only store credit given. If an item that has FREE SHIPPING is returned, we will give you store credit minus the original shipping cost we included. 

All items are assumed to have no warranty unless specified otherwise. All warranties are manufacture warranties only. All orders are double checked for accuracy and quantities prior to shipping, so if there is any discrepancies, we must be contacted within 24 hours of delivery and you must keep all boxes and packaging material!!! All non-AVS brand products are considered "special ordered items", therefore non-refundable and non-returnable.

Please contact us before returning any products. (559) 486-5444 or email info@avsontheweb.com

Parts Missing? Damaged?

If you receive your order with parts missing or the package/product is damaged, please take the following steps to insure your eligibility for a replacement:

#1. If the delivery driver is still present, have him report on his/her computer that the package is damaged/shorted.

#2. DO NOT throw away anything!  Boxes, packing material, etc.  Save it all just in case a UPS rep needs to come out and inspect it.

#3. You must call and notify us within 24 hours or a damage claim cannot be filed. (559) 486-5444 Mon-Fri 8-5pm PST.

PLEASE NOTE: Shipping damage is not a “warranty issue”.  Items that are damaged in shipping do not have a valid warranty, and a damage claim must be filed within 24 hours to be eligible to receive a replacement.

SHIPPING: 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. 

International customers: AVS is not responsible for any taxes and duty charges. These fees are from your government not AVS. All orders are double checked for accuracy and quantities prior to shipping, so if there is any discrepancies, we must be contacted within 24 hours of delivery and you must keep all boxes and packaging material!!! All orders are shipped prepaid only. Shipping carriers will vary (UPS, DHL, USPS or freight).

Please contact us before returning any products. (559) 486-5444 or email info@avsontheweb.com

If you have discrepancies with your shipment please contact us (559) 486-5444 or email info@avsontheweb.com

 

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Telephone: 559-486-5444

4555 North Cedar Ave.
Fresno, CA 93726


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